If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Security type Advanced settings It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Youll also need to add a password hint. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. None - anyone can connect to your wireless network without entering a password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Your hub is only accesible on your home LAN hence it is http and not https. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Here's how to set up a Hub 4 or Hub 5. There are a few things to try here. BT Devices Can not access hub manager - 192.168.1.254 (or any. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If you want to make any changes to the hub settings, you'll need the admin password. The master socket is the main socket for the phone line in your home. How can I turn it on and off? on So my problem is nearly solved. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >. How do I change my Smart Hub's wireless settings? The light on the front will change colours while your Hub sets itself up. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. By default, your Smart Hub will have this switched off. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, What is the Wireless mode feature on my BT Smart Hub? Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. IP address If you've turned Separate Bands on, you'll be able to select the channel for each band. Go back to: Here are some answers to help you >, Where do I find the default admin password for my BT Hub? If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Press the Power button on the Hub to turn it on. Sorry not much help really. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Wait until the lights on the modem are solid green, then plug in the Smart Hub. You'll need your Hub's wireless network name and password. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Copyright 2022. Select Save to store your changes. Struggling with your BT router login details? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Note: it is If there is already some text in the address bar. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. 15h14. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. They're on the back of your Hub. This table shows the main differences between them. 16-08-2022 16-08-2022 on Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. If you want to make any changes to the hub settings, you'll need the admin password. on 16h12. This takes a few minutes. If you have it, unplug all your old broadband kit, including your old power plug. If it isn't blue, see connection troubleshooting below for help with connecting. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. You want to fiddle with the settings of your BT Smart Hub. This last screen permits me to then continue and arrive at the hub home page. It's also easy to see the Hub Manager across all devices. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Depending on your socket type, you might need to use a filter. Alternatively choose your Hub from the dropdown to find out how to connect. This means when you search for your Hub in the list of wireless names on your device you'll only see one. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. From the Hub Manager, click on Advanced Settings, then Wireless. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. How can I set up or change the admin password on my BT Hub? 16-08-2022 The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Full Fibre customers wont use microfilters. You can turn it on or off. Email Barry at barry@bigtechquestion.com. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Only change it if you're having connection problems with your device. Choose BT Access Control from the options. Then click on Advanced Settings. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. You'll find it on the back of the Hub if you haven't updated it. >, How do I turn wireless on and off on the BT Hub? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. The video below shows you how to set up your BT Smart Hub. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. How do I use my Smart Hub as a modem only? Channels BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. How can I set up or change the admin password on my BT Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). The default BT Smart Hub IP Address is: 192.168.1.254. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Well help you ease the pain and get you to a solution - fast! In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). >. Our helpful guide shows you how to change the admin password on your BT Hub. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. How do I restrict the wireless devices that can connect to my Hub? Disconnect the red Ethernet cable that connects the modem to the Smart Hub. If this happens get in touch with us. (Make sure youre connected to your home network.). Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Go to the Smart Hub 1 guide. Network Name Where can I view the status of my Smart Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. How do I set up port forwarding on my BT Hub? Youll be asked to enter the new password twice, to make sure its correct. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Here is our step-by-step guide to accessing BT Hub Manager. It's on or it's off. It may be your browser causing the issue do check in its settings or in your Antivirus program. >, How do I turn off BT Access Control for a device? >, What is the Smart Wireless feature in my BT Hub? With Band Steering on, the Hub steers your devices to the best wireless band for them. WPA-Auto - if you're having problems connecting older devices. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, Where do I find the default admin password for my BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. If this happens get in touch with us. When your device connects, it automatically chooses the best wireless band. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Wireless Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. You can then enter your password in the usual field to access BT Hub Manager. You can re-use your filter and Ethernet cables, so please keep them. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. This will open the Hub Manager, Enter the admin password. It's also easy to see the Hub Manager across all devices. Then follow these simple instructions: You will be asked to enter a password. Full Fibre customers wont use microfilters. You can configure your Hub to use Dynamic DNS. If you're still having trouble try our community forum. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >, What is the Smart Wireless feature in my BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. To set up port forwarding, click a dropdown for your model of Hub. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. However, if the Wi-Fi has dropped out, you might not see the settings. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Instead the Smart Hub connects to the Openreach modem (or ONT). It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you dont have a battery unit, unplug the modem. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). You can edit names and devices anytime you want. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Distinguished Sage, never noticed http vs https. Then fill in the details for your Dynamic DNS service. If you do have a problem with the Wi-Fi, this may reveal what it is. Wait 5 minutes, then start reconnecting the cables. To get the latest on your appointment, go to www.bt.com/ordertracking>. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. How do I control the time when devices can access the internet on my Smart Hub? Youll find it on the back of your Hub. How do I view the devices connected to my Smart Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Web admin interface of the BT Smart Hub 2 router. It's not an extension socket. >, How do I turn wireless on and off on the BT Hub? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Announcements, Guides & Community Updates. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. how do I find out what download speed I should be getting? Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). >, How do I see which of my BT Hub's wireless bands my device is connected to? on Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. This takes a few minutes. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. The video below shows you how to set up your BT Smart Hub. For security reasons you might want to change the admin password for your smart hub manager every now and again. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you have it, unplug all your old broadband kit, including your old power plug. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Got a BT Business Smart Hub 1? on Give it a couple of minutes. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub.